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Networking

Professional Services

EMBARQ™ CenturionSM Maintenance Service

  • Emergency coverage 24 hours a day, 365 days a year depending on your service plan
  • Two hour response time, remote or on site, for major outages
  • Convenient remote servicing capabilities
  • Universal service to multiple site locations
  • On site service by a certified EMBARQ™ technician
  • Parts replacement for covered equipment
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EMBARQ™ Managed Network Services

  • Network performance monitored 24 hours/day, 7 days/week
  • Secure web-based reporting
  • Alarm monitoring and contact notification by email, pager, or voicemail
  • Notification within 30 minutes of event
  • Automatic initiation of corrective maintenance processes
  • Comprehensive Managed Services available for additional coverage and protection
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EMBARQ Enterprise Performance Assessment for VoIP Applications

  • Determines your network’s hardware and software load capacity to handle both voice and data traffic
  • An EMBARQ Engineer reviews the data collected to ensure your network is ready for quality VoIP service before an install decision is made
  • EMBARQ requires an EPA before connecting EMBARQ VoIP service
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