Voice

EMBARQ™ Caller ID with Name

EMBARQ™ Voice Business Continuity

• Business Continuity in case of disaster
• Route calls to a backup number
• Minimize lost revenue during emergency
• Available for ISDN-PRI

EMBARQ Anonymous Call Rejection

• Turn on or off by dialing simple numbers on your phone
• Unidentified callers hear a recording that their call cannot be accepted
• When calls are blocked, the phone doesn’t ring on your end

EMBARQ™ Call Blocking/Screening Services

• Choose to individually block a variety of toll call charges
• Block calls to 1+900 and 0+900 numbers
• Block calls to directory assistance
• Block calls to domestic and international long distance
• Add Billed Number Screening to avoid collect or third-party charges
• Blocks vary by state

EMBARQ™ Voicemail

• Customers can leave you messages so you never miss a call
• Access your messages 24/7
• Ensure your privacy with personal pass codes
• No equipment necessary

EMBARQ Call Forward Busy

• EMBARQ Call Forward Busy redirects incoming calls when you’re on the line, so instead of a busy signal, your customers get the attention they need
• Send your calls to another line, your wireless phone, or voicemail -- just call your EMBARQ office and tell them the forwarding number
• It’s easy to change your forward-to number just by calling your EMBARQ office

EMBARQ™ Call Forwarding

EMBARQ Call Forward/No Answer

• Unanswered calls can be sent to your wireless phone, voicemail, or any other phone
• Have your calls sent directly to voicemail so you can keep working uninterrupted
• Designate what number you want unanswered calls forwarded to and after how many rings

Remote Call Forwarding

• Forward your non-physical line to a predetermined number of your choice
• Toll charges are automatically applied to your bill for long-distance forwarded calls
• Multiple call paths are available to match your anticipated call volume

EMBARQ™ Caller ID

EMBARQ Call Waiting ID

• When you’re on the phone and a new call comes in, you’ll hear the call waiting tone followed by a high-pitched tone
• Your compatible Caller ID unit or phone screen displays the name and number of your incoming call
• You decide whether to interrupt your current call or simply return the new call later

EMBARQ Call Waiting Options

• Connect up to three parties to a conference call
• The name and number appears on your Caller ID screen
• Screen prompts for voicemail and other options
• Decide how you want to handle the incoming call
• Service is subject to availability

EMBARQ Enhanced Call Forwarding

• Let EMBARQ know what number to forward your calls to, after how many rings
• You can change the number yourself by activating Basic Call Forwarding, which overrides Enhanced Call Forwarding
• When you deactivate Basic Call Forwarding, your calls are again forwarded to the number programmed for Enhanced Call Forwarding

EMBARQ Enhanced Call Waiting

• Answer an incoming call while you’re on the phone with another caller
• Switch back and forth between calls easily

EMBARQ Repeat Dialing

• A special ring tells you when the line is clear
• Monitor more than one busy signal at a time
• Move on to other activities instead of constantly redialing manually

EMBARQ Return Call

• Return Call remembers the number and dials it for you
• If the number is busy, Return Call keeps trying for 30 minutes
• You can keep track of several missed calls at once
• Where technology allows, Return Call even works on long-distance calls

EMBARQ Selective Call Acceptance

• Add numbers and activate or deactivate Selective Call Acceptance
• Limit interruptions and focus on the calls that matter most
• Selective Call Acceptance supersedes all other features

EMBARQ Selective Call Forwarding

• Set up as many as 12 important numbers
• Other callers can leave a message
• Add new numbers to your list
• Calls can even be forwarded to a long-distance number (long distance charges apply)

EMBARQ Selective Call Ring

• Unique Call Waiting sound when on another line
• Add and remove numbers from your list
• Add the Selective Call Ring service yourself

EMBARQ Selective Call Rejection

• Program the numbers yourself for calls you don’t want to take
• Activate and deactivate Selective Call Rejection whenever you want

EMBARQ Signal Ring and Call Services

• Assign up to three phone numbers with their own distinct ring
• Call Waiting makes a distinctive tone to let you know whether the incoming call is for the primary number or a Signal Ring number
• Signal Ring is fully compatible with most of the major call services on your touchtone phone
• Where available, EMBARQ Privacy ID will work with Signal Ring

EMBARQ Speed Dial

• Set up Speed Dial numbers on your phone
• Replace a number using a speed dial code
• Spend less time dialing and more time working

EMBARQ™ Privacy ID

• Blocks unfamiliar or unknown calls
• Protects your privacy and enhances security

EMBARQ™ Three-Way Call Conferencing

• Add a third person to your conference call by dialing their number or by “clicking in” an incoming call
• Speak privately to each person before the conference call begins

EMBARQ Call Control

• Blocks certain outgoing long-distance calls
• Prevents unauthorized toll charges
• Allows other types of calls

EMBARQ National Directory Assistance (NDA)

• Nominal per-call fee
• Dial 1+411 or 411
• Numbers within the continental U.S.

EMBARQ Accounting Codes -- Unvalidated and Validated

• Dialed at the end of a called number
• Appear on your invoice for tracking
• Help you monitor usage